Ask IT Help
Please feel free to contact us for all your computer questions. For quickest service please have your BVU ID number, username, and any specific error message or symptom of the problem you are experiencing ready when you call or email IT Help.
- Get Help Online
- Phone Number: 1 (712) 749-2349
- Email: ithelp@bvu.edu
IT Help will run two sets of hours this semester. Please review the descriptions below to know when support staff will be able to help you.
Beginning of New Term (2 Weeks):
Monday - Thursday
7:30 a.m. - 9:00 p.m.
Friday
7:30 a.m. - 5:00 p.m.
Saturday
A technician will be on call for your assistance.
Sunday
1:00 p.m. - 3:00 p.m.
Remainder of Term:
IT Help is available for walk up support at our Service Desk as well as by telephone during the following hours:
Monday - Thursday
7:30 a.m. - 6:00 p.m.
Friday
7:30 a.m. - 5:00 p.m.
Sunday
1:00 p.m. - 3:00 p.m.
Holidays and Other Occasions
Hours may differ. Please call for hours of operation.
After Hours
Leave a voice mail or e-mail message.