The primary role of the Facilities Management Department is to assist in designing, constructing, maintaining and operating an environment conducive to learning. Our objective is to maintain a safe, healthy and aesthetically pleasant environment where students, faculty, and staff can properly function and accomplish their educational goals.

Our goal is to provide the best possible service to the Buena Vista University community in a professional and expedient manner. We will make every effort possible to meet the needs of our clients by providing quality service in a prompt, courteous manner, and taking pride in a job well done.

Office Hours

Monday - Friday, 7:00 a.m. - 4:00 p.m.

Emergency Repairs

Emergency problems include anything that endangers health, property, or constitutes any hazard to the facilities (ie. power failure, running water, broken glass or equipment failure).

Monday - Friday, 7 a.m. - 4 p.m. - Immediately call the Facilities Management Office, 749.2230.

An on-call person is available to handle emergency problems outside the regular hours. Contact Campus Security at 749.2500 if there is an emergency situation that needs immediate attention.

Routine Maintenance and Non-Emergency Repairs

Problems that do not constitute a safety or health hazard and present no immediate hazard to the facilities.

Mon - Fri, 7 a.m. - 4 p.m., Contact your Resident Director, Resident Assistant or the Facilities Management Office at 749.2230 to report a problem.

If a problem occurs outside the regular hours, you may contact your Resident Director, Resident Assistant, or call the Facilities Management voice mail to leave a message, or email the problem to the Facilities Management Office (maintenance@bvu.edu)

All voice messages and emails should include the following information:

  • Name and telephone number of the person submitting the work order.
  • Name and room number of the building.
  • A precise description of the problem.