Work and Pay
- Scheduling your hours
- Award Amount and Hours
- Work-Study expectations
- Library Work-Study rules
- Time Keeping
- Position descriptions
Scheduling Your Hours
The library is over 90 hours a week and our full schedule will begin after Labor Day.
The hours you work Monday morning through Friday afternoon will be
consistent all semester. There is a separate weekend schedule, which
changes weekly. No one is expected to work every weekend (unless you
prefer weekend hours), but everyone is expected to work some weekend
shifts each semester.
The number of hours you work each week will depend on the size of your
work-study award. The hours that you are available to work will depend
on your class schedule, off campus jobs, extracurricular activities,
and other responsibilities. Please be sure to keep all commitments in
mind as you plan your work schedule! Use the following chart as a
guideline to plan the number of hours per week that you should work to
earn your full work-study award.
Award Amount and Hours
Number of Hours That Can Be Worked, By Award Amount, Based on 32 Weeks (Award / $7.25 / 32)
| Award | Hours/Week |
| $700.00 | 3.02 |
| $750.00 | 3.23 |
| $800.00 | 3.45 |
| $850.00 | 3.66 |
| $900.00 | 3.88 |
| $950.00 | 4.09 |
| $1,000.00 | 4.31 |
| $1,050.00 | 4.53 |
| $1,100.00 | 4.74 |
| $1,150.00 | 4.96 |
| $1,200.00 | 5.17 |
| $1,250.00 | 5.39 |
| $1,300.00 | 5.60 |
| $1,350.00 | 5.82 |
| $1,400.00 | 6.03 |
| $1,450.00 | 6.25 |
| $1,500.00 | 6.47 |
| $1,550.00 | 6.68 |
| $1,600.00 | 6.90 |
| $1,650.00 | 7.11 |
| $1,700.00 | 7.33 |
| $1,750.00 | 7.54 |
| $1,800.00 | 7.76 |
Work-Study Expectations
Attendance
Students
are expected to arrive for their scheduled shifts on time, and be
prepared to work. If for any reason you are not able to make it to work
you must notify us via e-mail or phone before the start of your shift.
If you choose to call in, do not leave a message with another student.
You must talk directly to a staff member. If you do not contact us, you
will be counted as a no call/no show.
Students who are scheduled to work on nights or weekends and are unable
to come in are responsible for finding a replacement or someone to
trade hours with. If a replacement is found, the student who was
originally scheduled to work should let library staff know about the
changes.
Unexcused Absences
An unexcused absence (no call/no show) occurs when a student fails to show up to work and does not notify the library. If this occurs three or more times the student may be permanently dismissed from working at the library.
Back to the topStudent Worker Daily Duties
Upon arriving to work, it is expected that you will
- Man the front desk (The Circ Desk must be staffed at all times, but only one person is needed)
- Do 20 minutes shelving, daily
- Do shelf-reading in Designated Area, weekly*
- Ask staff about other tasks
Designated Areas
Library work-study students will be assigned a designated area of shelves in the library for which they will be responsible. Work-study students will keep their area in a neat and orderly fashion by straightening and shelf reading. Students will be evaluated on the maintenance of their designated area during their yearly evaluation. Back to the top
Customer Service
Your
first priority while at work is to serve library patrons. If a patron
needs help, immediately stop what you are doing and help them. In any
service industry, a general rule of thumb is to provide the kind of
service you would like to receive.
Another important aspect of your job is to maintain a courteous and
polite environment within the library towards patrons and staff. The
library staff recognizes being a student should be your highest
priority. We are committed to establishing a balance that recognizes
you, the student, yet maintains a smooth running library that all
patrons (including you) will find beneficial and promotes academic
achievement. Our goal is to promote an atmosphere in which you will
enjoy being a part of the BVU library community.
It is assumed that you will be eager to work and learn new
skills throughout the school year. It is expected that you will ask
questions if you are uncertain about something.
Student Employee Discipline Procedure
Student workers must realize that with any job there are certain expectations. If expectations are not achieved, workers run the risk of not only losing their job, but also jeopardizing their opportunities for future employment. In accordance with BVU Human Resources policies, the following procedure is in place:
- An informal warning, consisting of a verbal indication that the student is not performing to expectations and termination could result.
- A written warning, stating that any further infractions will result in termination.
- A formal, written termination may be issued if performance does not improve.
Library Work-Study Rules
- Laptops may be used at the Circulation Desk, however, any time a patron approaches the Circulation Desk, please lower your screen. It is important to remember that this is a professional environment, so please make sure to have appropriate screensavers (no scantly clad women or men, and no offensive pictures). In order to maintain a patron friendly environment, we ask that you do not listen to music through the speakers or headphones while at the Circulation Desk.
- In order to maintain a professional and user friendly environment, no hats, caps, or bandanas are to be worn while working in the library. It is also expected that student workers will dress appropriately i.e. clean and respectful shirt and jeans. Shorts are appropriate in hot weather, however they should be of appropriate length and look. As a rule of thumb, please refrain from wearing anything that others may find offensive.
- You should not be behind the Circulation Desk unless you are on the clock.
- To promote an aesthetically pleasing environment candy wrappers and pop cans should be hidden from view and disposed of properly.
- You may visit with friends for short periods of time at the Circulation Desk as long as they are not in the work area and you are able to serve patrons without hindrance.
- No tobacco or alcohol products are to be used in the library.
- It is vital that the Circulation Desk be covered at all times. If you must leave, make sure you have someone to cover.
- Remember that this work-study job is an important part of your work history. Your supervisors may serve as a reference for future employment. It behooves you to make a positive and lasting impression.
- Have fun; this is the best work-study job on campus!!!
Time Keeping
Use
the computer in the Circulation Office for logging "in" and "out". Any
mistakes can be corrected if approved by the Circulation staff.
Students are paid every 2 weeks. Expect your first pay check approximately 4 weeks after you begin.
Student Employee Position Descriptions
Job Title: Circulation Desk Assistant
Supervisor:
Reports to the Circulation Coordinator or library staff person assigned
to supervising the desk (depending on hours scheduled).
Openings Available: 50?
Eligibility: open to students with work-study
Degree of Responsibility: Moderate
Duties and Responsibilities: The Circulation Desk Assistant is
the first contact person for most patrons who enter or call the
library. As the first point of contact, your demeanor at work is very
important, as it creates a first and lasting impression on services the
library provides. Typical duties of a Circulation Desk Assistant will
include, but not be limited to: answering phones; waiting on patrons;
checking materials in and out; stack maintenance tasks including
sorting and shelving books, shelf-reading and inventory; handling money
and confidential patron records; providing directional assistance and
referral of patrons to a librarian for research assistance; addressing
patrons when security alarm sounds; making sure the library is picked
up and orderly; and other work as assigned by the library staff.
Circulation Desk Assistants may work evening or weekend shifts with
minimal supervision. Circulation Desk Assistants may be asked to assist
with routine tasks associated with other library departments. Work time
can be used for study only after other duties have been completed.
Important: Patrons always take precedence over homework.
Required: Dependability and punctuality is a must. Need to be service
oriented, accurate and conscientious about detail; comfortable with
computers; possess a positive attitude and a willingness to learn. New
students must attend an Orientation meeting the first week of school.
It is strongly recommended that returning students attend a
Re-Orientation meeting.
Desired: Communication skills, flexibility.
Job Title: Student Leader
Supervisor:
Reports to the Circulation Coordinator or library staff person assigned
to supervising the desk (depending on hours scheduled).
Openings Available: 6-7
Eligibility: open to work-study students with Junior or Senior
standing; must have one semester's employment as Circulation Desk
Assistant
Degree of Responsibility: High
Duties and Responsibilities: Student Leaders are "Master
Circulation Desk Assistants" who work evening and weekend shifts with
little or no supervision; are responsible for end-of-day closing
procedures for one or more nights per week; maintain an atmosphere
conducive to research and study; perform overrides; communicate
verbally or by email any problems or situations encountered or any
other input that might provide helpful knowledge for library staff.
Student Leaders will provide fellow students with an example of good
work habits, work attendance and attitudes such as punctuality,
dependability, cooperation, and honesty. Student Leaders will cooperate
as a team member with the library staff in working to provide excellent
customer service. Student Leaders are asked to attend a Re-Orientation
meeting; attendance at a Camaraderie meeting and periodic Student
Leader meetings is also essential. Student Leaders may assist with some
of the following tasks: training new Circulation Desk Assistants;
training new students to shelve books and shelf-read; assisting with
Skill-Builder workshops when schedules allow; assisting with Job Fairs;
revising the Student Handbook. Depending on schedules, work demands,
and other staffing considerations, Student Leaders may be cross-trained
to assist with the functions of ILL, Cataloging, and/or Serials.
Student Leader Daily Duties:
Upon arriving to work, it is expected that you will
- Do 20 minutes shelving, daily
- Man the front desk (The Circ Desk must be staffed at all times, but only one person is needed. If there is more than one student manning the Circ Desk, Student Leaders are expected to be out front assisting patrons, not in the back office.)
- Do shelf-reading in Designated Area, weekly*
- Ask staff about other tasks.
|
Sun - Thur |
10 pm - midnight |
|
Fri |
5 - 6 pm |
|
Sat |
9 am - 6 pm |
As Student Leaders, you are responsible for the above assigned hours. As such, you will:
- Arrange work schedules, in cooperation with other Student Leaders, to staff for the posted night and evening hours.
- Arrive promptly and dependably at scheduled times and remain until relieved or until closing.
- Arrange for a substitute (another Student Leader) in the event of absence due to schedule conflicts or illness. Likewise, you will act as an emergency substitute for other Student Leaders seeking a substitute.
- Work during finals week, and school events.
Required: Customer service skills; ability to handle noise and disruptive patron problems effectively; ability to demonstrate mature judgment in handling problems; familiarity with library policies; reliability.
Desired: Problem-solving skills. † Student Leaders are not limited to working only during these hours; however, these hours have been identified as the crucial hours that need coverage. No more than one Student Leader will be working at any one time. (This applies to days, nights, and weekends).
Back to the top
Job Title: Technical Services Assistant
Supervisor: Circulation Coordinator
Assigned to: Joan Curbow
Openings Available: 3-5?
Eligibility: open to work-study students of Sophomore, Junior, or
Senior standing; must have one semester's employment as Circulation
Desk Assistant
Degree of Responsibility: Moderate
Duties and Responsibilities: The primary functions of the
Technical Services Department include cataloging materials and
maintaining the print collection to ensure easy and timely access to
materials. Technical Services Assistants will assist in the processing
of library materials such as books, audio-visual materials and serials;
will assist in the maintenance of the serials collection; may assist in
gathering and preparing materials for bindery shipments, will retrieve
and sort library materials, may assist in the verification of received
serial publications; may perform simple repair of library materials,
and other duties as assigned. Technical Services Assistants must be
able to perform all the duties of a Circulation Desk Assistant, as this
is a hybrid position. Once all Technical Services tasks have been
completed, Technical Services Assistants will spend any remaining time
at the Circ Desk, performing any and all Circ Desk tasks. This person
also serves as a back-up to man the Circ Desk in the event of
"no-shows". Technical Services Assistants will be expected to shelve
and will be assigned a section to shelf-read. On occasion, Technical
Services Assistants may be asked to serve as substitutes for Student
Leaders, as need arises.
Required: The ability to handle detailed work with precision, accuracy, and neatness is essential.
Desired: A cooperative work attitude, a willingness to ask questions, and a receptivity to change is desired.
Title: ILL Assistant
Supervisor: Circulation Coordinator
Assigned to: Florene Cork or Kelly Olson
Openings Available: 3-5?
Eligibility: open to work-study students of Sophomore, Junior,
or Senior standing; must have one semester's employment as Circulation
Desk Assistant
Degree of Responsibility: Moderate
Duties and Responsibilities: The Interlibrary Loan department works to
ensure that students, faculty and staff have access to materials beyond
the BVU Library - delivered in a timely and efficient manner. An ILL
Assistant may be responsible for a variety of duties including:
searching computer databases; verifying bibliographic information of
ILL requests; retrieving books and periodicals to be loaned out;
scanning and sending documents using electronic document delivery
software; processing incoming and outgoing mail. ILL Assistants must be
able to perform all the duties of a Circulation Desk Assistant, so as
to provide back-up assistance in that capacity as required.
Required: Given the time-sensitive, fast-paced nature of this job, the
ability to work under pressure and the ability to prioritize tasks is a
must. A high level of attention to detail, a patron-centered attitude
and a commitment to excellence customer service is also essential.
Desired: Puzzle-solving skills; organizational skills; good
decision-making skills; ability to multi-task; ability to work with
interruptions and concentrate in a semi-noisy environment.