Creating and Sending a Message

  1. Click the New button toward the top of your browser window. Or, click the New button > Message.
  2. This will open a new window or tab. Fill in the To field.
    1. This can be done by typing in the person’s name, email, or by clicking on the To link at the left edge of the To field
    2. You can use the Check Names icon to make sure you have the right person. Outlook will automatically search the BVU address book.
  3. Type in the Subject.
  4. Type the body of your email.

Attaching a File to a Message

  1. Click the Attachment icon  along the top of the message window.
  2. Locate the file.
  3. Locate and select the file, and then click the Open button.
    1. Note: You may attach multiple files by selecting more than one file. Hold down the Ctrl key and single-click on the files. Once you have selected the files you wish to attach, click Open.

Using a Signature with Emails

  1. Place your cursor where you want the signature (e.g., at the end of the body of the email).
  2. Click the Insert Signature icon  at the top. Note: If you haven’t created a signature in the Online Web App, this will not work (nothing will happen when you click the icon).

If you need help creating a new signature, see the Signatures section.

Changing the priority/importance level of an email

  1. After creating an email, click the Importance: High icon  to denote the email as high priority or the Importance: Low  icon to denote the email as low priority.

Getting Help

For help using Outlook, please contact the TLTC at, 712-749-2359, or 1-800-803-6583. The TLTC is available from 8 AM to 5 PM, Monday through Friday.

Please note that you can also contact 2Fix for any additional questions. You can contact 2Fix at, 1.712.249.2FIX (2349), or 1.800.248.4462. 2Fix is available from 7 AM to 11PM, Monday through Friday and 3 PM to 11PM on the weekend.

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