Personalizing Your Voice Mail Box

Setting up and Listening to Voice Mail

Please personalize your voice mail box using the appropriate set of instructions below:

If you are calling from your own campus extension

  1. Dial 1400 to access the system
  2. Enter 9+ your extension/mailbox number (as your temporary passcode) followed by #.
  3. The system has a tutorial to assist you in setting up your voice mailbox initially. Please listen carefully to the prompts for directions and hang up when finished.

If you are calling from someone else's campus extension

  1. Dial 1400 to access the system.
  2. Do one of the following:
    • If the extension does not have an associated mailbox, press #.
    • If the extension has an associated mailbox, press * then #.
  3. Enter your extension/mailbox number.
  4. Enter your 9+ extension/mailbox number again (as your temporary passcode) followed by #.
  5. The system has a tutorial to assist you in setting up your voice mailbox initially. Please listen carefully to the prompts for directions and hang up when finished.

If you are not calling from a campus extension

  1. Call the main voice mail system number (712)-749-1400.
  2. Press #.
  3. Enter your extension/mailbox number
  4. Enter your 9+ extension/mailbox number again (as your temporary passcode) followed by #.
  5. The system has a tutorial to assist you in setting up your voice mailbox initially. Please listen carefully to the prompts for directions and hang up when finished.
Your options while listening to a message include:
Press 3 to Skip ahead a few seconds
Press 33 to Skip to the end of the current message
Press 4 to Replay the message
Press 6 to Forward the message to another user
Press 7 to Erase the message
Press 8 to Reply to the message
Press 9 to Save the message
Press * to move up to the previous menu, twice to logout

To tell the phone system when you want incoming calls sent to voice mail:

Action To Set Up To Cancel
To forward ALL CALLS dial *341400 #34
To forward on BUSY or NO ANSWER dial *331400 #33
To forward on NO ANSWER only dial *321400 #33

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